Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Company information
• Communication preferences
• Information about your IT infrastructure needs

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you technical and service updates
• Provide information about our products and services
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Technology partners (Veeam, SentinelOne, ExaGrid) when necessary for service delivery
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS protocols.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

6. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

11. Compliance

We comply with applicable data protection laws, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).